Privacy policy

Privacy Policy

This Privacy Policy describes how TinyPresent.com (“Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website, use our services, make a purchase from TinyPresent.com, or otherwise communicate with us regarding our services (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By accessing or using any of our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will post the revised Privacy Policy on this page and update the “Last updated” date above.

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and Services.

Information You Provide Directly

When you place an order, create an account, contact us, or otherwise interact with our Services, we may collect:

Contact information: name, email address, phone number, and mailing address.
Order information: billing address, shipping address, payment confirmation, and order details.
Account information: username, password, and other information used for account security.
Customer support information: any information you include when contacting our support team.
Uploaded content: photographs, images, artwork, design preferences, text prompts, and other content you submit for the creation of personalized AI-generated products.

Some features of our Services may require certain information to function properly. If you choose not to provide that information, you may not be able to use those features.

AI-Generated Artwork and Uploaded Images

When you place a customized order, you may upload photographs, images, or provide text instructions that are processed using artificial intelligence (AI) technology to generate personalized artwork.

By submitting such content, you represent and warrant that:

You own the content or have permission to use it.
The content does not infringe any third-party rights.
The content complies with applicable laws and our Terms of Service.

You grant TinyPresent a limited, non-exclusive license to use, process, modify, and store the uploaded content solely for the purpose of:

generating your personalized artwork,
producing and fulfilling your order,
providing customer support,
and complying with legal obligations.

We do not claim ownership of your uploaded images. We will not use your uploaded content for advertising, promotional, or commercial purposes without your explicit consent.

Information We Collect Automatically

We may automatically collect certain information about your device and your interaction with our Services (“Usage Data”), including:

IP address,
browser type,
device type,
operating system,
referring URLs,
pages viewed,
time spent on pages,
and other analytics information.

We use cookies, pixels, and similar technologies to collect this information.

Information We Obtain from Third Parties

We may receive information about you from trusted third parties, including:

Shopify, which powers our online store;
Payment processors, which process your payment information;
Shipping carriers and fulfillment partners;
Analytics and advertising providers;
and AI technology providers that process uploaded images and prompts solely to generate your personalized artwork.

Any information received from third parties is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your personal information for the following purposes:

Providing Our Services

processing payments,
fulfilling and shipping orders,
managing your account,
sending order confirmations and updates,
handling returns and refunds,
and providing customer support.

Creating Personalized Products

We use the photographs, images, and instructions you upload to generate AI-powered personalized artwork and produce customized products such as apparel, posters, canvas prints, framed artwork, and other personalized merchandise.

Marketing and Advertising

We may send promotional emails or display advertisements related to our products and services. You may opt out of marketing communications at any time by clicking the unsubscribe link in our emails.

Security and Fraud Prevention

We use your information to detect, investigate, and prevent fraudulent or unauthorized activity and to protect the security of our Services.

Improving Our Services

We analyze how users interact with our Site to improve functionality, user experience, product offerings, and overall service quality.

Cookies and Tracking Technologies

Like many websites, we use cookies and similar technologies to operate and improve our Site.

We use cookies to:

remember your preferences,
keep items in your shopping cart,
analyze website traffic,
and measure the effectiveness of advertising campaigns.

You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain parts of our Site.

For information about Shopify’s use of cookies, please visit: https://www.shopify.com/legal/cookies .

We also honor Global Privacy Control (GPC) signals where required by applicable law.

How We Share Personal Information

We may share your personal information with:

Service providers that help us operate our business (such as payment processors, cloud hosting providers, customer support providers, analytics providers, and shipping companies);
Business and marketing partners for advertising and promotional purposes;
AI technology providers solely for generating your personalized artwork;
Legal authorities when required by law;
and corporate affiliates as part of our business operations.

We do not sell your personal information for money. However, certain data sharing for advertising purposes may be considered “sharing” under applicable U.S. privacy laws.

Data Retention

We retain your personal information only for as long as necessary to:

fulfill your orders,
provide customer support,
comply with legal and tax obligations,
resolve disputes,
and enforce our agreements.

Uploaded images and AI-generated artwork are retained only for the period reasonably necessary to complete your order and provide support. After that period, they may be securely deleted in accordance with our internal data retention practices.

Your Privacy Rights

Depending on your state of residence (including California and other U.S. states with privacy laws), you may have the right to:

access the personal information we hold about you,
request deletion of your personal information,
correct inaccurate information,
receive a copy of your data,
opt out of certain targeted advertising activities,
and appeal a denied privacy request.

To exercise any of these rights, please contact us using the information below. We may need to verify your identity before processing your request.

We will not discriminate against you for exercising your privacy rights.

Children’s Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can delete it.

International Users

Although our primary market is the United States, your information may be processed in other countries where our service providers operate, including Hong Kong and other jurisdictions. We take reasonable steps to ensure that such transfers are protected in accordance with applicable privacy laws.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies before providing them with personal information.