Terms of service

Terms of Service

Welcome to TinyPresent ("Website"). By accessing or using tinypresent.com, operated by TinyPresent, you agree to be bound by the following Terms of Service ("Terms"), whether or not you purchase any products or services from us.

Throughout these Terms, the words "TinyPresent," "we," "us," and "our" refer to TinyPresent and its affiliates.

These Terms apply to all visitors, customers, merchants, contributors, and other users of the Website.

We reserve the right to update or modify these Terms at any time by posting revised Terms on this Website. Your continued use of the Website after any changes constitutes your acceptance of those changes. If you do not agree with these Terms, please discontinue using our Website immediately.

By accessing or using any part of this Website, you confirm that you have read, understood, and agreed to these Terms.

Section 1 – Online Store Terms

By using this Website, you represent that:

You are at least the age of majority in your country, state, or province of residence; or
You have obtained permission from a parent or legal guardian to use this Website.

You agree not to:

Use our Website or products for any illegal or unauthorized purpose;
Violate any applicable laws or regulations;
Upload malicious software, viruses, or harmful code;
Interfere with the security or operation of our Website.

TinyPresent reserves the right to suspend or terminate your access if these Terms are violated.

Section 2 – AI Personalized Products

TinyPresent specializes in personalized products created using Artificial Intelligence ("AI").

By placing an order, you acknowledge and agree that:

AI-generated artwork is an artistic interpretation based on the images and instructions you provide.
The final artwork may differ from the original photograph in style, color, composition, facial features, background, or artistic details.
Such artistic differences are an inherent part of AI-generated artwork and are not considered defects.
Because every product is custom-made, personalized products are subject to our Return & Refund Policy.

Section 3 – User Uploaded Content

To create personalized products, you may upload photographs, images, logos, text, or other materials ("User Content").

By uploading User Content, you represent and warrant that:

You own the content or have all necessary rights and permissions to use it.
The content does not infringe the intellectual property, privacy, publicity, or other legal rights of any third party.
The content complies with all applicable laws.

You grant TinyPresent a limited, worldwide, royalty-free license to use, reproduce, modify, process, and store your User Content solely for:

Generating AI artwork;
Producing customized products;
Processing and fulfilling your order;
Providing customer support;
Complying with legal obligations.

Ownership of your uploaded content remains yours.

Section 4 – Prohibited Content

TinyPresent reserves the right to reject, cancel, or refuse any order containing content that:

Violates copyright or trademark rights;
Contains illegal material;
Promotes violence, terrorism, hate speech, or discrimination;
Contains sexually explicit or obscene material;
Infringes another person's privacy or publicity rights.

Orders rejected for these reasons may be canceled and refunded at our sole discretion.

Section 5 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

We may improve, modify, suspend, or discontinue any part of the Website without prior notice.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Website without our prior written permission.

Section 6 – Product Availability & Pricing

All prices are listed in the applicable currency displayed on the Website and may change without notice.

We reserve the right to:

Modify product descriptions;
Change prices;
Limit product quantities;
Discontinue products at any time.

We make every reasonable effort to accurately display product colors and images; however, actual colors may vary depending on your device or monitor.

Section 7 – Orders & Billing Information

We reserve the right to refuse, limit, or cancel any order at our sole discretion.

You agree to provide complete, accurate, and current billing and shipping information.

If payment cannot be verified or fraudulent activity is suspected, we may cancel your order without notice.

Section 8 – Shipping & Returns

Shipping estimates are provided for reference only and are not guaranteed.

Customized products are subject to our Return & Refund Policy.

TinyPresent is not responsible for shipping delays caused by:

Customs clearance;
Weather conditions;
Carrier delays;
Public holidays;
Events beyond our reasonable control.

Section 9 – Third-Party Services

Our Website may contain links to third-party websites or use third-party service providers, including payment processors, shipping carriers, analytics providers, and AI technology providers.

We are not responsible for the content, privacy practices, or services of third-party websites.

Section 10 – Intellectual Property

All Website content, including but not limited to:

Logos
Graphics
Artwork
Product designs
Images
Text
Software
Website layout

is owned by TinyPresent or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any Website content without our prior written consent.

Section 11 – User Feedback

Any comments, suggestions, reviews, or feedback submitted to TinyPresent may be used by us without restriction or compensation.

We reserve the right to remove any content that violates these Terms or applicable laws.

Section 12 – Errors & Omissions

Occasionally there may be errors relating to pricing, product descriptions, availability, promotions, or other Website content.

We reserve the right to correct any such errors and cancel orders if necessary.

Section 13 – Prohibited Uses

You may not use the Website:

For unlawful purposes;
To infringe intellectual property rights;
To upload malware or harmful code;
To collect personal information without authorization;
To spam or distribute unsolicited communications;
To interfere with the Website's operation.

Violation of these Terms may result in immediate termination of your access.

Section 14 – Disclaimer of Warranties

The Website and all products and services are provided on an "AS IS" and "AS AVAILABLE" basis.

To the fullest extent permitted by law, TinyPresent disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee uninterrupted or error-free operation of the Website.

Section 15 – Limitation of Liability

To the fullest extent permitted by applicable law, TinyPresent shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

Your use of the Website;
AI-generated artwork;
Customized products;
Shipping delays;
Loss of data;
Loss of profits.

Our maximum liability shall not exceed the amount paid for the applicable order.

Section 16 – Indemnification

You agree to indemnify and hold harmless TinyPresent, its affiliates, employees, contractors, and service providers from any claims, damages, liabilities, costs, or expenses arising from: